PHTM Consulting · Systems for high-ticket coaches and consultants
Build the business that runs when you step away.
We design and install the systems behind high-ticket coaching and consulting businesses. Built into your business and run by your team, so they keep working long after we've gone.
- 01Diagnose
- 02Design
- 03Install
- 04Run
The results
What changedinside client businesses.
Numbers from businesses we've worked in. Each one is the result of a system, not a tactic.
Client lifetime value
Before: $6k After: $16.5k
Client churn
Before: 50% After: 15%
Yearly AI costs
Before: $2,000 After: $400
Clients served, with a team of two growing to three
Before: 30 After: 60
The firm
Systems built aroundyour business.
Built to work together
We're the ones behind the systems nobody sees. When a coaching business suddenly runs cleaner, onboards without the founder and keeps clients for years instead of months, there's usually a set of systems underneath doing the work. That's what we build.
We work two ways. As consultants, we look at your business and tell you exactly what we'd do. As a done-for-you team, we go in and do it: the automations, the code, the flowcharts, the handover to your team. Either way, the system is yours, it's documented, and it keeps running when we're gone.
The problem
You've becomethe system.
Past $20k a month, most coaching businesses hit the same wall. The offer works. The results are real. And the founder is holding the whole thing together by hand.
"I'm in the business too much."
"If I leave, everything breaks."
"Every time I try to scale, I don't know what isn't working."
All three are the same problem. The business grew faster than the way it runs, and nobody wrote the way it runs down.
The shift
Stop running the business.Start owning the system.
The old way
- Copy someone else's setup and hope it fits
- Ask AI, get a generic answer, patch it yourself
- The founder holds everything together and can't step away
The new way
- Systems designed around how your business actually works
- A team that has done this in businesses like yours, doing it in yours
- Documented systems your team runs, so you can step away
Delivery is the bottleneck. And delivery is a system.
The method
Four stages.Nothing left in anyone's head.
Every engagement, advisory or done-for-you, moves through the same four stages. We call it The Phantom Build.
Diagnose
We map how the business runs today, where the founder is the glue, and what breaks when they step out. Every system gets a number.
Design
We draw the systems that should exist: the flows, the automations, the handoffs, who owns what. You see it before anything gets built.
Install
Advisory clients get the plan and the exact steps. Done-for-you clients get it built: automations, code, flowcharts, all wired into the tools you already use.
Run
We hand it to your team, documented, and stay on retainer while it beds in. Then it's yours.
Who it's for
Built for businessesthat already work.
A good fit
You're an online coach or consultant in the business space, selling a high-ticket offer.
You're doing over $20k a month and want to get to six or seven figures.
You have a clear offer and your clients get good results from it.
You're ready to take yourself out of the day to day and let systems and your team carry it.
Not the right fit
You coach or consult outside the business niche. Our systems are built for business coaching and consulting, and we stay in our lane.
You're under $20k a month. There's a systems problem under there too, but the offer and sales need fixing first.
You're hoping systems will fix an offer that doesn't convert. They won't.
You want to stay the person everything runs through.
Results
Receipts,not promises.
Each result comes from a different client business.
Lifetime value from $6k to $16.5k per client
Churn down from 50% to 15%
AI costs from $2,000 to $400 a year
From 30 clients with a team of two to 60 clients with a team of three
Working together
Two ways to work with PHTM.One way to start.
Consulting: we study your business and tell you exactly what we'd do, step by step. Done-for-you: we do it, in your tools, with your team, and hand it over documented. Both run on a retainer scoped to your business.
Email contact@phtm.ch with a little about your business, your offer and where things are getting stuck.
We assess whether we're the right fit. If we're not, we'll tell you.
We send a proposal, revise it together, agree, and onboard.
By proposal. Every engagement is scoped to the business, so the figure comes in the proposal, not from a price list.
Start an enquiryFAQ
Questionswe get asked.
How much does it cost?
It's a retainer, scoped to your business. The figure is in the proposal, after we've assessed fit. We don't quote before we've looked.
What's the difference between consulting and done-for-you?
Consulting is us telling you exactly what we'd do, in enough detail that your team can do it. Done-for-you is us doing it: the automations, the code, the flowcharts, the handover. Same thinking, different hands.
Do I need a team already?
No. The systems are designed so that whoever runs them doesn't need to be you, whether that's a team of two or twenty.
I'm under $20k a month. Can you still help?
Not yet. Under that, the constraint is almost always the offer or sales, and systems built on top of that lock in the wrong things. Fix those first, then come back.